1. Right now, we're concentrating on just Vidalias. We continue to grow at a pace I'm happy with, so there's no need to get complicated. 2. We learned it as we went along, really. ie, "Oh crap, X happened.. what do we do?" And then we figure out what's best for the customer, and do that. 3. We listen, and empathize. I want all our customers to get the onion they're expecting. If they don't, I'll cover the cost to get them more that meet their needs. 4. The logistic changed the most, by far. Our second year, we added order tracking, and that helped a lot too. (Our first season, the customers would call me and ask where their order was, and I'd manually look it up) 5. We're profitable. I have no interest in raising money or taking direction from a VC. 6. Tech stack (if I even understand what that means).. Wordpress, Shopify
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