Understanding how your users experience your software is always difficult. It is especially difficult if we're talking about a developer tool like a library or command line utility.
Devtool maintainers have to rely on GitHub issues and IRC/Slack/Discord to talk with their users. They miss out the experience of the majority of their users, who never build up the motivation to create an issue or post a message on Slack.
Humbug addresses this problem. It collects developer tool usage reports and crash reports in a principled manner, only with the end user's full consent. Individuals or teams that maintain developer tools can use these reports to identify issues in their software, prioritize features, and in general improve their users' experience.
You can find a lot more information on GitHub: https://ift.tt/2Nv6VnE
Here is a short YouTube video showing how Humbug works: https://www.youtube.com/watch?v=-k2c8o_sXC4
Humbug is free to use for small projects. I hope you find it useful.
If you would like to discuss your use case in greater detail, I would love to speak with you in the comments. You can also reach me by email (check my profile).
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